Travix International B.V.

src: www.travix.com

Video Travix International B.V.

Operations

Travix International BV (in short, Travix) is a subsidiary of BCD Group. It is BCD's consumer travel division. The company maintains headquarters in Amsterdam, Netherlands.

Travix manages five websites: CheapTickets, BudgetAir, Vayama, Vliegwinkel and Flugladen. The company is affiliated to SGR, ANVR, IATA and to the Dutch Home Shopping Organization. Travix also has offices in Netherlands, Belgium, Germany, India, Curaçao, United States and Singapore.

CheapTickets and Vliegwinkel operate in the Netherlands and Germany; Vayama does business in the US, Canada, the UK, Thailand, Hong Kong and Singapore; and BudgetAir has expanded from the Netherlands into Belgium, France and the UK.

NB: CheapTickets.nl and CheapTickets.de are not related to CheapTickets.com, which is owned by Orbitz.

Maps Travix International B.V.

Controversy

Travix's many brands have received a large proportion of negative complaints from customers, as compared to peers in the industry. Especially as the large volume of negative reviews and complaints, even with their seemingly positive rating draws suspicion from customers. Though, many customer complaints stem from the poor customer service available, when events happen or events go bad.

For example, Vayama has been seen in a few instances of simply leaving passengers stranded at airports, because of Vayama's use of a different ticketing system than airlines. Leaving hoards of passengers stranded, when airlines decide that Vayama issued tickets are not valid for travel.

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History

Travix was established by a merger of CheapTickets (Beins Travel Group Ltd), Vliegwinkel, Flugladen, BudgetAir (Airtrade) and Vayama in January 2011. The oldest part of the company, CheapTickets.nl, was created in 2001 by Beins Travel in Oosterhout. At first, it published the price of tickets from vacation carriers, regular scheduled airlines and low-cost carriers in the Netherlands.